WHAT YOU GET

• Start with a free initial consultation designed for easy collaboration.
  
  
• We listen carefully and respond to your ideas, style preferences, and inspirations.
  
  
• Meet Fiona at our Hoi An studio near An Bang beach, or choose a location that suits you — your hotel, workplace, or residence in Da Nang or Hoi An.
  
  
• To share your ideas, bring along favourite garments, photos, or use the lookbooks available in our studio.
  
  
• Receive expert advice on fabrics and design details, so you can see your options and choose with confidence.
  
  
• Get measured and receive a real-time quote — see how fabric choices affect the price, and find the best option to meet your goals.
  
  
• If you’re not sure exactly what you want, that’s perfectly OK too. Fiona guides you through the possibilities with clarity — helping you discover what suits you best and feels right for your lifestyle.
  
  
• When visiting our tailoring studio, you can explore Fiona's look-books for ideas. Or bring photos or garments of items you love.
  
  

YOUR CLIENT EXPERIENCE

• Our first conversation is relaxed but purposeful. You’ll feel heard — and start to see your vision take shape.
  
  
• Many clients say this stage gives them clarity, direction, and confidence they didn’t expect from tailoring.
  
  
• Fiona has found her vocation in this work — bringing a nuanced understanding of movement, fabric, and personal style that helps you feel both seen and expertly supported.
  
  
• At this point, many clients begin to engage with their personal style on a deeper level— and appreciate feeling so supported in making considered decisions during their consultaiton.
  
  

NEXT STEPS

• When you're ready, pay your deposit to confirm your order and begin the process. To smooth the process, Fiona can process your payment via her portable card reader — quick and easy.
  
  
• Schedule your fitting sessions at a time and place that suits you - your Hoi An accomodation or our Hoi An tailoring studio.
  
  
• Let Fiona know your preferred time frame for fittings and delivery. Most clients ask for delviery of their finished garments with 24-48 hours from their payment of the deposit but others ask for longer timeframes to fit in with their busy lives.
  
  

KEY FEATURES

• Take part in one or more fitting sessions, tailored to your schedule.
  
  
• Try on your garments, give feedback, and request any final tweaks.
  
  
• Fiona handles refinements promptly (often with a few hours), so your garments are ready to wear with confidence.
  
  
• Depending on your preferred timeframe, Fiona delivers most garments within 24–28 hours, regardless of the number of fittings.
  
  
• Most clients need only one or two fitting sessions, but you can expect more if needed—it's part of the service and our committment to quality.
  
  
• Choose to meet at our tailoing studio or your Hoi An accommodation.
  
  
• Fiona offers genuine flexibility, meeting clients where they feel most at ease — whether that’s her quiet Hoi An studio in An Bang beach, or your Hoi An accommodation or workplace.
  
  
• Each fitting is an opportunity to finesse the style, check proportions, and ensure every detail feels just right.
  
  
• This is where the garment begins to reflect not only your measurements — but your presence and intention.

WHAT TO EXPECT

• Enjoy a calm and focused session where every detail is refined with care.
  
  
• You’ll have space to give feedback and to explore adjustments, if needed.

YOUR CLIENT EXPERIENCE

• This stage often surprises clients — not just because the fit is precise, but because the process feels so fluid. It’s energising to see your ideas take form.
  
  
• Fiona’s expertise makes it easy to give feedback and explore refinements without pressure or overwhelm.
  
  
• You’ll feel confident knowing the garment is being shaped with your comfort, proportions, and presence in mind — not just your measurements.
  
  
• Clients often say this is where they begin to feel a shift: a sense of ownership, ease, and delight in how everything is coming together.

NEXT STEPS

• Confirm a time and place for final delivery of your dream garments.
  
  
• Then simply enjoy the anticipation of dream garments that are perfect for you.
  
  

YOUR FINAL PRODUCT

• Receive a garment that feels exactly right — in fit, detail, and purpose.
  
  
• Fiona usually delivers within 24–48 hours of your order.
  
  
• To be clear, that's delivery of your finished garment, typically 24-48 hours from your payment of the deposit to accept the quote and the turnaround time includes all the fittings.
  
  
• The delivery of your finished garments includes a final check by Fiona with you, to ensure everything meets your expectations.

WHAT TO EXPECT

• This final session isn’t just a handover — it’s the moment everything comes together.

YOUR CLIENT EXPERIENCE

• If you’re visiting:
  You’ll experience clarity, not overwhelm — a sense of having made the right decisions with expert support. Many clients say it’s a highlight of their Hoi An visit.
  
  
• If you live here:
  You’ll enjoy the ongoing relationship. Fiona works around your rhythm and makes it easy to return for future commissions or refinements.

Either way, you’re not just receiving garments — you’re seeing your ideas come to lifel, with care and precision for a couture-level fit.

“There’s a certain smile I see emerge — the moment you know your bespoke garment is perfect for you. The fit, the feel, the way it reflects you. It’s more than tailoring. It’s the moment your vision becomes reality.”

— Fiona, ZoZo Tailors

NEXT STEPS

• Wear your dream garments with joy and confidence — wherever life takes you—knowing they truly are 'perfect for you'.
  
  
• Bespoke and custom tailoring is a journey that evolves your wardrobe of garments over time.
  
  
• So, it's good to know, Fiona can retain your measurements, so you can reorder from anywhere in the world to continue your customer relationship from abroad.
  
  
• Stay connected on social media, where you can enjoy inspiration from other clients like you.
  
  
• And, consider sharing your experience in a Google review to help others benefit from your insights. In a way, it's a further celebration your custom and bespoke tailoring experiences, too.