Full answer:
The simplest start is to book a consultation time and have the conversation in person. Tailoring is a human process — you don’t need to prepare a perfect message or know tailoring terms.

If it helps, give just a little thought to:

• the moment you’re dressing for (work, wedding, travel, dinners, everyday life)
• how you want to feel in that moment (relaxed but sharp, effortless, confident)
• what you want to avoid (overdressed, stiff, too casual)
  

You can bring a photo or a favourite garment as inspiration, or simply arrive with an open mind. Fiona will guide the rest during the consultation.

How to book: Message Fiona with your preferred day/time and how many people (for example: “Tues 11am / 2 people”).

Arrange your free consultation →

Full answer:
Visitors choose ZoZo because Fiona is the founding owner and couture‑trained tailor, and she engages with you directly from consultation through fittings to final delivery. You’re guided by the person with the expertise — not handed off.

That changes how the experience feels: decisions stay in your hands. Fiona helps you clarify what you want, explains options plainly, and guides fit, fabric, and finish choices with care and respect.

ZoZo pricing is also commission‑free: we don’t pay referral commissions, so your budget stays in the garment — design, fabric, cut and construction, fit, and finishes.

New to Hoi An tailoring? Start here →

Full answer:
Tailoring isn’t off‑the‑rack. The final price depends on choices that make the garment truly yours — fabric, design details, finishes, and precise measurements — so ZoZo doesn’t give exact quotes by message. Instead, Fiona gives you a personalised quote as part of your free consultation, with no pressure to accept and proceed.

During your free consultation, Fiona will:

• talk through your ideas (or help you shape them)
• guide fabric choices (with options at different price points)
• take precise measurements
• give you a clear personalised quote (no obligation)

You’ll see the quote before you decide — without pressure.

Handy link → Hoi An Tailoring Prices (and what affects them)

Full answer:
For many first‑time visitors, 24–48 hour tailoring sounds impossible. Back home, tailoring often takes weeks. But Hoi An is a tailoring centre of excellence built over generations, and that depth of capability is what makes fast turnaround normal here.

It’s also natural to worry that speed might mean compromise. At ZoZo, Fiona’s role is to prevent that. She is a couture‑trained tailor with an absolute commitment to quality. She starts with careful consultation and precise measurements, then fitting and adjustment as needed — so you get a prompt result without trading away fit, finishes, or longevity.

Some clients prefer a faster turnaround to make the most of their holiday. Others spread the process across more days. Either way, the goal stays the same: clothes you’ll love to wear long after your holiday ends.

In short: Hoi An makes speed possible. Fiona makes it precise.

Reasons to believe:

• Hoi An is a tailoring centre of excellence built over generations — skills and processes have been passed on and refined, which is why fast turnaround is normal here.
• Fiona is couture‑trained and guides you directly from consultation through fitting.
• Quality is protected through precise measurement, fitting, and adjustment — not shortcuts.
• Proof: 250+ 5‑star Google reviews since opening in 2022.

New to Hoi An tailoring? Start here →

Full answer:
ZoZo’s studio is in the An Bang beach area, and most consultations happen in-studio. If you’re staying nearby (roughly within a 20‑minute drive), Fiona can often arrange to come to your accommodation for fittings when it helps your schedule.

The easiest way to handle this is simple: when you message to book, tell Fiona where you’re staying and your preferred day/time. She’ll confirm the smoothest plan based on your location and timing.

Full answer:
Custom tailoring adapts an existing pattern to fit you. Bespoke tailoring creates a new pattern from scratch for your body and design.

The reason this matters is mostly when you’re choosing a tailor. Some tailors only work from existing patterns (custom). A tailor with strong expertise in both methods can choose the most efficient path to the outcome you want.

In practice, you won’t be asked to decide “bespoke vs custom.” Fiona decides the best approach as part of her craft — based on the garment, the fabric, your fit preferences, and what you want the piece to do in real life. That often means fewer fitting loops and a smoother path to the result you want — which is better value for you.

The best approach is the one that delivers the fit, comfort, and finishes you want — without extra complication.

Handy link → Difference between bespoke and custom tailoring (explained simply) →

Full answer:
ZoZo Tailors is a bespoke and custom tailoring studio. Our work centres on garments designed, cut, and constructed specifically for you — rather than reworking existing pieces.

Alterations are limited by the original garment’s cut, proportions, construction, and fabric. When those fundamentals are wrong, even skilled alteration work can’t create the same fit, balance, and refinement as a garment made from the start for your body and style.

Many clients bring a favourite garment as inspiration. Fiona can create an elevated version — informed by what you love about the original, but designed intentionally and cut to your measurements.

Full answer:
ZoZo is a tailoring studio focused on garments — pieces designed, fitted, and constructed to be worn. We don’t take on craft or decoration projects (such as stockings, novelty items, or non-garment sewing). This boundary helps us keep quality high and deliver reliably for clients commissioning clothing.